The Cost of Credentialing

September 9, 2008

The impact of healthcare credentialing registrations on vendors cannot be overlooked.   Some of the debate centers on the expense of unique health system-driven programs vs. a rep-level standardized program.   Nearly 500 hospitals have chosen Vendormate to manage their rep credentialing as well as business processes well beyond that.   With that sizable base, we analyzed the impact of these registrations to our vendor participants.   Here’s what we learned:

  •  Each Vendormate registration fee encompasses four hospitals on average.   That’s because the sizes of health systems selecting Vendormate range from one hospital to 41 hospitals.  
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  • Even though nearly 500 hospitals have contracted with Vendormate, less than 1 in 10 reps register at more than one health system.   The few that do, only register at two. 
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  • Typically, 2 individuals register as representatives of each vendor company with a Vendormate health system.  Because Vendormate charges higher or lower fees depending on the level of risk, credentialing, and monitoring performed, the average company registration fee is $163. One company fee covers all related reps, so divide that by 2 reps.   The resulting average registration cost per rep is $82.
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    Ironically, if these same reps had registered with a community-based model, they would have paid more.  And the healthcare systems would still have to find a solution to managing their custom policies and their entity-level checks and records.  

    In the end, successful programs will be measured on the participation and cooperation between healthcare networks and vendors not on the cost.   So to encourage participation, Vendormate has been working directly with vendor companies to create custom programs ranging from prepaid volume discounts to full credential document management.     If you’d like to discuss a program for your registering company, contact us at vendorservices@vendormate.com


    Entry Filed under: vendor compliance, vendor credentials, vendor management. .

    5 Comments Add your own

    • 1. Ronald Shultz  |  October 7, 2008 at 3:12 pm

      The problem faced by small medical equipment snd suppies businesses is not credentialing. It is the inceasing number of credentialing companies and the lack of reciprocity. To say that a company has “nearly 500″ hospital cusomers is not impressive when you service a single state that has over 300. National standards are completely acceptable but difficult to achieve. Reciprocity is but a distant dream hindered by self interest and the desire for profit.

      Reply
    • 2. Tom Kelly  |  October 24, 2008 at 10:12 pm

      Credentialing is a scam. Great idea to make some money for Vendormate, et al.

      I’ll gladly carry my credentials in a big folder in lieu of paying thousands of dollars to do business with your customers. And thousands more to RepTrax.

      Why not one fee per rep, to cover all VendorMate customers? How is risk determined? Something tells me there aren’t alot of $25 memberships.

      There is something very wrong with a hospital telling me I must give personal information to a third party, whose only interest is profit. On top of that, I am to pay them!
      If I were an identity thief, I would target the reps in Vendormate and Reptrax.

      Reply
    • 3. Dave Penn  |  November 19, 2008 at 8:29 pm

      I agree with Tom Kelly on this being a scam. Where are the $25 memberships? Why do I have to pay $250 per year for each hospital that uses Vendormate. So far I have 2 in my territory which will probably be $250 each.
      I asked for my fees to be reviewed before the renewal date. I was told that my $250 fee covered credentialing. I asked what credentialing was done and was not given an answer. Needless to say, they ran my card.
      I pay Reptrax $59 per year and that covers my hospitals in 2 states. You need to look at their model.

      Reply
    • 4. B Garcia  |  June 5, 2010 at 12:08 am

      RepTraxx is a fraud. they now are seeking to “credential” Clinical personel in their site. However they have no credentials themselves! This fly by night companies are not recognized as far as I know by any oficial healthcare organization (JCAHO,the State or federal agencies, Better Business Bureau even!).
      So who polices this rent a cop that provides nothing but a PC and a printer at a hospital with no clinical concern to ensure good care?
      There needs to be a real agency that controls credentials of credited clinical providers and not this “money pit “call Reptraxx, and we have it, it is called JCAHO.

      Reply
    • 5. mike p  |  August 17, 2010 at 3:15 pm

      I am a service vendor and would like to thank the credential companies. We can now charge the hospitals and clinics that are covered by the companies the fees charged to us by them plus internal processing for us having to get the required information.

      For any healthcare facility that thinks this is going to be a free service to them , pull your head out of the sand. These companies are a scam and this service can be done by any facility that can make and keep files. Generate a vendor badge and give it to all vendors. Have them scan a door reader on the way in and the way out, tracking done easy.

      Reply

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